This position is of the upmost importance to our practice. Unlike many medical offices, we take a large amount of time getting to know the people who contact our office and we love to build a relationship with them in order to provide as much education as possible. Many people who call us or inquire about our services are not sure what they need to do or how to get started. Many are frustrated and often times have been let down by other offices.

Therefore, you are the FIRST and most frequent point of contact for everyone that becomes apart of our family. Your job will be to make these people feel comfortable and excited that they’ve reached out to us, to ask the right questions so they feel listened to, to help lead them to make the best decision for their health, and to go above and beyond to make them feel cared for.

Your position will be to ultimately help Parker Physio’s mission of “helping people over age 50 stay active and mobile so they can keep doing the things they normally do for years to come.”

To be successful in this role you must have previous experience in admin/office work and have a strong focus on customer service. You also must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail. Please ONLY apply if you have experience in admin and have worked in a customer service environment.

You must be comfortable with talking to strangers on the phone both in person and on the phone as well as a self-starter. Being organized should be a top priority in your life and you must be able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day.

You must be comfortable taking payments, talking about money and comfortable handling customer concerns and questions about cost. PLEASE ONLY APPLY if you can handle conversations about money/cost. We are a private medical practice and the conversation about money with patients cannot be ignored.

Your job will be to assist with all aspects of client care which includes retaining clients, maintaining systems that allow us to communicate effectively with clients and other team members, following up with leads and clients that inquire by phone, email, or social media, and representing our company by assisting with marketing, community events, social media marketing, outreach events, and email marketing.

You will be helping grow our company from a “start-up” to THE number one provider of physical therapy services for those over the age of 50 in the United States.

If you have a positive outlook on life, you are flexible and open to change and committed to learning, you could be just the person we are looking for to fill the position that we have able in the reception and on the front desk at our physical therapy clinic!